Friday, August 11, 2017

Dr.Fixit : Waterproofing Ka Doctor

Brand: Dr. Fixit
Company: Pidilite

Brand Analysis Count: #577

Dr.Fixit is a classic example of how to brand a commodity. Dr.Fixit is the market leader in Rs 2500 Crore scientific waterproofing solutions market. According to Outlook Business, Dr.Fixit originally was a brand of Mahindra Engineering and was bought by Pidilite in 2000. 

Waterproofing solutions products are generally considered to be a business product and usually does not come under the radar of a consumer. Like the iconic brand Fevicol, Pidilite is trying to create a brand out of such a product category which usually is not branded. Earlier waterproofing solutions were promoted through plumbers who are basically playing the role of influencer, decider, and purchaser of such product. 

While consumers are aware of the importance of waterproofing and the perils of having a house that leaks, there is generally an apathy and laziness from the part of consumers with regard to the purchase of such products. Dr.Fixit through its promotions was intending to break that apathy. 

It is not an easy task to try to brand a product like Dr.Fixit. First, the brand has to create awareness about the need for waterproofing and then it should try to build on brand preference and purchase. The first phase of the promotion of Dr.Fixit was to create an awareness. Fixit has managed to do just that through its partnership with O&M.
















Just like Fevicol, Fixit also uses humor to the maximum. In 2016, Pidilite roped in Amitabh Bachchan as the brand ambassador for Dr.Fixit. That was a very bold move from the brand and a symbol of commitment from Pidilite to grow the Fixit to greater heights. 
One of the main reason for choosing Big B was to build authority to the brand. Dr.Fixit was positioned as an Expert in waterproofing solutions. Hence the brand needs to project that expertise or authority to the consumers through its campaign. One way to build authority is to use a celebrity who commands the trait of authority. Big B is known to convey such a trait. So there was a celebrity-brand positioning match in this case. 
O&M cleverly used Big B in the ads by having one set of ads where Big B uses his real persona to deliver the brand message of preventive waterproofing. The role of BigB is huge for such a brand message because a consumer will invest in a preventive solution only if he is fully convinced about the consequences of not waterproofing. So an authoritative figure talking about perils of leakage will drive home the point. 







In another series, Big B was used in a humorous manner. The aim of such a campaign is to create brand awareness.
















Dr.Fixit is positioned as a Waterproofing Expert. In advertisements, the brand uses the tagline " Waterproofing Ka Doctor". 
Along with the promotions, Pidilite also invests heavily in R&D for this category. The company has created an Institute of Structural Protection and Rehabilitation where scientists work towards finding better solutions for this sector. Dr.Fixit now has around 50 products under it offering a wide range of waterproofing solutions. The brand also has Dr.Fixit experience centers where the influencers like plumbers and consumers can learn more about effective waterproofing solutions. 
Dr.Fixit is a complete marketing package which shows how a brand can be created in a less glamorous product category through innovation, creativity and sustained brand building investments. 

Tuesday, August 01, 2017

Brand Update : Cadbury tries to fight Kinder Joy with Dairy Milk Lickables

Cadbury is taking the fight to Ferrero's turf by attacking its best-selling Kinder Joy. Kinder Joy which was launched in 2007 quickly gained acceptance from the young consumers. Kinder Joy is holding 7% market share in the INR 7500 crore Indian organized chocolate market. 
Initially, Cadbury tried to fight Kinder Joy with Gems Surprise. But however ( in my opinion) it failed to get any big traction in the market. 
Recently Modolez launched Lickables as a variant of Dairy Milk. Just like Kinder Joy, the new product comes with a gift inside. The brand is running a campaign featuring aliens for this variant.
 


Now the difference between Kinder Joy and Lickables is the way they have looked at the toys that come free with the chocolate. For Kinder Joy, the toy is the key. It is not something that is given free, more than that, the company takes a lot of efforts in designing various themes and series of collectibles. This focus is often reflected in the quality of the toy that comes with Kinder Joy.
This was not the case with Gems Surprise. The toys were not exciting and not of high quality. If Lickables is trying to follow the story of Gems Surprise, it will not be able to achieve the desirable goal of arresting the growth of Kinder Joy. 
With regard to the campaign, I do not see anything significantly attractive about the ad except that the alien theme resonates with the spaceship looking packaging. Cadbury Dairy Milk Lickable needs a little more than just aliens to catch the attention of the discerning customer.