Wednesday, February 25, 2009

Brand Update : Fastrack

Youth brand Fastrack is expanding itself into retail business by starting exclusive Fastrack showrooms across the country. Together with the retail foray, the brand is also extending itself into accessories like belts,bags,wallets and wristbands.

My first reaction was that " Is this brand crazy ? "

Why should a brand like Fastrack enter into retail business when the entire retail industry is facing a downturn ?

Personally I am a bit scary about the concept of Brand Extension. Fastrack which is predominantly a watch brand has earlier extended to sunglasses. That extension worked well because there was a significant gap existing which was tapped through that extension.

Let us take a look at the two major decisions taken by Fastrack.

The first decision is the extension towards accessories like belts, bags and wristband. The logic behind this extension is that the target market uses these products and all these categories are dominated by unbranded products.

It is true that there are no national brands in these categories except for the bags where there are players like VIP and Samsonite. But there is no brand targeting the youth even in the bag segment. Regarding the belts and wrist band, there are no known players. So the brand managers may have thought that Fastrack can tap these markets by leveraging its brand equity among the youth.

But do Fastrack have the competence and expertise to make and market these products ? Obviously the brand will outsource the production and act as the marketer. But selling bags and belts are different from selling watches. Both are different product categories which need differen expertise. By extending itself into categories which are not even related will defenitely dilute the Fastrack brand.

Another reason for this extensions is to develop Fastrack as an accessory brand rather than restricting itself to watches and sunglasses. Although it sounds good, my concern is whether Fastrack has sufficient equity that support such an extension. I feel that the brand is moving too fast without developing a proper foundation.

No doubt that the brand is popular among the youth but the brand has not reached the pinnacle from where it could confidently extend itself. It has not reached the level of Nike or Reebok from where they could leverage the equity to unrelated categories.

The second decision of the brand is to enter the retailing business. This is the most alarming part of the brand's latest moves. From a product brand to a retailing brand is not a wise decision at all. I was initially wondering why a brand should do a forward integration like entering retailing.

For Fastrack, I think there are two reasons.

The first reason is the brand's decision to diversify into accessories. Fastrack's accessories cannot be sold through opticians and watch showrooms. Hence the decision to retail venture is largely driven by the brand extension rather than marketing sense.

Another minor reason is that exclusive retail stores acts as brand building tools since the brand will be able to showcase all the products and marketing tools at its stores.

But I strongly think that Fastrack will lose its focus through these decisions. Retailing is a different business that requires different skill sets. It is an expensive venture that needs different management skillsets. and lot of financial commitments. Fastrack will have to spent lot of its management time in developing and maintaining these stores which should have been used by it for developing its core business

Fastrack have not learned from the Peter England brand's foray into retailing. Peter England had started a retail venture - Peter England People with the same objectives. Now reports say that the company is rethinking this venture because it has not taken off as expected.







Related Brand
Fastrack

5 comments:

  1. Hello Harish,
    I visit your blog daily, and really enjoy your analysis...thanks for that, it is no doubt very helpful and eyeopening!
    About the Fastrack brand analysis - 1st part that they are expanding their product base, I do think that it is a good strategy to expand in these utility products for youth (I am referring to the Swatch- wrist watches, bags, leather products, knife keyhanger, etc...). 2nd part, I partially agree with you, to enter a retailer business is a risky move, but then I wonder, how should they have done it in different way? one option is instead of running there own retail shops they can use the franchise business module - but building the brand image might be out of their control then. Second option is keeping the range of these products at the big retailers, (like Shopperstop, Pyramids, CityCentral...), but I guess the problem will be they will be directly competing with the big players who already hold the good display locations in these big retailers, and may be, it will not attract as many consumer as it plans. Considering these options I do think that opening their own retail shops will help them to build that brand name, and once people recognize them with these range of products they can always expand with the two options I mentioned earlier, and that will be easy then, because of some bargaining power it will develop over a period of time.

    Please let me know your feedback on my understanding of the situation, is it realistic or am I thinking too much.

    -Harish Bijwe

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  2. I think the youth need a brand they can afford and trust. fastrack has already gained that with its watches and even sunglasses. Its stylish, affordable- thats all the youth want. By entering into retail, it will make its brand stronger for sure. As the youth know the one place to get style to suit their pockets.
    But this would also mean that FAstrack would have to keep refreshing its stock more frequently, to keep the standalone store magic alive... it has to give more value and have more range keepin the affordability factor in mind..which is crucial...

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  3. my doubt is whether Fastrack has achieved the brand status that Swatch had ? second is retailing is a different business altoghether. Why such a totally unrelated diversification . Fastrack should have used the money to establish itself as a youth brand.

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  4. fastrack is VERY popular with the youth. walk into a hip college and u"ll see over 70 per cent of the junta are wearing fastrack. they love the brand for the "value" and the "style". a retail store will only make the communication stronger.

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  5. Fastrack watches are really looks cool,having cool band,color.It really looks great in my wrist,as i already sell my rolex watch.Then,i buy this new one one fastrack watch.Now a day i found must off them are wearing a fastrack watch.

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